客户支持模板
你**希望**它预装的 Zendesk 宏库。退款、上报、丢失订单、NPS detractor 重激活,以及那条让你**听起来不像差劲二手车销售**的从支持渠道追加销售的模式。每个模板有三种语气 —— 正式、友好、温暖 —— 所以同一份回复既适合 Series A SaaS、蜡烛订阅,也适合 B2B 合同续约。
For support leads and solo founders handling tickets. Every template comes in three tones so the same response fits a Series A SaaS or a candle subscription.
包含哪些内容
- Refund response templates (granted, partial, denied) in three tones
- Escalation acknowledgement and follow-through copy
- Lost-order / shipping-delay scripts
- Upsell-from-support patterns — only when it's actually a fit
- NPS detractor recovery sequences
您将收到的文件
每个工具包都标配四种格式——SKILL.md、优化包、Custom GPT 提示词以及每个平台的快速上手指南——再加上本工具包专属的参考文档。
- · SKILL.md
- · memory.md
- · optimization-pack.md
- · custom-gpt-instructions.md
- · quick-start.md
- · templates/refunds-and-escalations.md
- · templates/lost-orders-and-upsell.md
- · playbooks/nps-detractor-recovery.md
$14
一次付费,终身使用。结账后立即下载。
与此工具包搭配的推荐工具。
为此工具包工作流程精挑细选的搭档。Lumenari 用户通常会把它们和工具包里的 prompt 一起使用。
- Cursor
The IDE built for pairing with AI. Lumenari kits drop into Cursor as project rules and instantly upgrade its output.
- Notion AI
Notion with AI baked into every page. Great for storing Lumenari prompts as a team knowledge base.
- Perplexity Pro
AI-native research assistant with sources. The fastest way to validate a prompt's assumptions before you ship.
声明:本节中的链接可能为我们带来佣金。我们只推荐自己在用的工具。