Customer Support Templates

Refund, escalation, lost-order, upsell-from-support, and NPS-detractor responses — formal, friendly, or warm.

For support leads and solo founders handling tickets. Every template comes in three tones so the same response fits a Series A SaaS or a candle subscription.

क्या मिलेगा

• Refund response templates (granted, partial, denied) in three tones
• Escalation acknowledgement and follow-through copy
• Lost-order / shipping-delay scripts
• Upsell-from-support patterns — only when it's actually a fit
• NPS detractor recovery sequences

जो फ़ाइलें आपको मिलेंगी

हर किट चार स्टैंडर्ड फ़ॉर्मैट में आती है — SKILL.md, एक ऑप्टिमाइज़ेशन पैक, एक Custom GPT prompt, और हर प्लेटफ़ॉर्म के लिए quick start — साथ ही इस किट से जुड़े रेफ़रेंस डॉक्स।

• · SKILL.md
• · memory.md
• · optimization-pack.md
• · custom-gpt-instructions.md
• · quick-start.md
• · templates/refunds-and-escalations.md
• · templates/lost-orders-and-upsell.md
• · playbooks/nps-detractor-recovery.md